Privacy Policy - Ityaara
Effective Date: [Insert Date]
Website: www.ityaara.com
Operated by: Ityaara / [Legal Entity Name if different]
We at Ityaara value your trust. This Privacy Policy outlines how we collect, use, share, and protect
your personal information when you visit or make a purchase from our website.
1. What Information We Collect
When you use our website or place an order, we collect:
- Personal Details: Name, Email, Phone Number, Shipping & Billing Address, GSTIN (if applicable)
- Order Information: Products purchased, order date, transaction details
- Payment Information: Processed securely via Razorpay. We do not store your full card or UPI
details.
- Device & Usage Data: IP address, browser type, time zone, referring URLs, site interaction data
2. How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Send order updates and transactional emails
- Improve our website and offerings
- Send promotional emails (opt-in only)
- Detect and prevent fraudulent transactions
3. Razorpay - Secure Payment Handling
Payments are processed through Razorpay, a PCI-DSS compliant gateway. Your sensitive data is
encrypted and securely handled.
4. Sharing of Your Information
We only share data with:
- Shipping & delivery partners
- Payment providers (e.g., Razorpay)
- Analytics platforms (e.g., Shopify)
- Law enforcement, if legally required
5. Cookies & Tracking
Cookies help us:
- Save cart/login info
- Understand visitor behavior
- Personalize content and offers
You can disable cookies in browser settings, but site features may be limited.
6. Your Rights
You can:
- Access, update or delete your info (email us)
- Unsubscribe from emails anytime
- Request a copy of your stored data
7. Data Storage & Security
Hosted on Shopify with SSL encryption. Only authorized personnel can access data.
8. Third-Party Links
We're not responsible for the privacy practices of linked third-party sites.
9. Children's Privacy
Users under 18 must use the site under parental guidance.
10. Changes to This Policy
We may update this policy periodically. Continued use means acceptance of changes.

1. TRANSFER OF PERSONAL DATA

1. We comply with Applicable Laws in relation to storage and transfer of data. Strictly subject to the RBI's guidelines and regulations, we may, where the law permits, transfer and store the information and personal data you provide to us in countries other than India. This may happen if any of our servers are from time to time located in a country other than India, or any of our service providers is located in a country other than India.
2. If you use the Services while you are outside India, your information may be transferred, subject to Applicable Laws, to a country other than India in order to provide you with the Services.
3. By submitting your information and personal data to us, you agree to the transfer, storage, and processing of such information and personal data outside India in the manner described above.

1. THIRD PARTY SERVICES

1. Our Services may, from time to time, contain services provided by or links to and from the websites of our partner networks, advertisers, and affiliates (“Third Party Services”). Please note that the Third Party Services that may be accessible through our Services have their own privacy policies. We do not accept any responsibility or liability for the policies or for any personal data that may be collected through the Third Party Services. Please check their policies before you submit any personal data to such websites or use their services.

1. COOKIES

1. Cookies are small files that a site or its service provider transfers to your mobile phone or computer's hard drive through your web browser (if you allow) that enables the site or service providers' systems to recognise your browser and capture and remember certain information.
2. We use cookies to enable sessions and to help us understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contact third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
3. Additionally, you may encounter cookies or other similar devices on certain pages of the Services that are placed by third parties. We do not control the use of cookies by third parties. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities in relation to the Services, we may consolidate such information into a file specific to you.

1. DATA SECURITY

1. We implement appropriate security measures and privacy-protective features on our Platform including encryption, password protection, call masking, and physical security measures to protect your personal data from unauthorised access and disclosure, and follow standards prescribed by applicable law.
2. Where you have chosen a password that enables you to access certain parts of the Services, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password.

1. DATA RETENTION

1. You are aware that your personal data will continue to be stored and retained by us for a reasonable period or for such period of time as permitted under Applicable Laws, after we accomplish the purpose for which it was collected.

1. USER GENERATED CONTENT

1. We invite you to post content on our Platform, including your comments, feedback, pictures, or any other information that you would like to be made available on our Platform. Please note that such content will be available to all visitors to our Platform and may become public. We cannot prevent such information from being used in a manner that is contrary to this Policy, applicable laws, or your personal privacy, and we disclaim all liability (express or implied) in this regard. Further, you agree to comply with all applicable laws in relation to the content uploaded or otherwise shared by you on our Platform. You understand and acknowledge that you will be solely responsible for any information published by you on our Platform that violates applicable laws.

1. BUSINESS TRANSITIONS

1. You are aware that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data might be among the assets transferred.

1. CHANGE IN PRIVACY POLICY

1. We keep our Policy under regular review and may amend this Policy from time to time, at our sole discretion.
2. The terms of this Policy may change and if it does, these changes will be posted on this page and, where appropriate, notified to you by email. Please ensure that you review this Policy regularly.

1. GRIEVANCE OFFICER

1. You may contact us customerservice@orizin.net with any enquiry relating to this Polic

11. Contact Us
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert Registered Business Address]